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Terms & Conditions

Beds Books & Butters Pte Ltd User Agreement

The following are the terms on which Beds Books & Butters Pte Ltd (“bbnb”) offers you use and access to our marketplace and services.


By using the bbnb marketplace platform and its related sites, apps, systems, services and tools (the "Marketplace"), you agree to the following terms, with bbnb and its affiliates (together "bbnb" or the "Company"), and the principles of use for this Marketplace. bbnb or its affiliates reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion. This Agreement is updated and effective on June 1, 2020.

Account Confidentiality

You are responsible to maintain the confidentiality of your buyer or seller account information and password ("Account") and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Principle of use for the Marketplace

While using this Marketplace, you will not :

Violations of this policy may result in a range of actions, including:

Trademark and copy right infringement We ensure that listed items do not infringe upon the copyright, trademark or other intellectual property rights of third parties. If you believe that your intellectual property rights have been violated, please notify us at [email protected] and we will investigate. Without limiting other remedies, we may limit, suspend, or terminate our service and user accounts, prohibit access to our sites and their content, delay or remove hosted content, and take technical and legal steps to keep users off the sites if we think that they are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties. We also reserve the right to cancel unconfirmed accounts or accounts that have been inactive for a long time.

Purchase and Payment You should carefully read the item detail page and review information such as price, option price, (overseas) shipping charges, import duty, etc. and terms and conditions for sales before purchasing an item. We take no responsibility and assume no liability for any loss or damages to a buyer arising from shipping information and/or payer information entered by the buyer or wrong remittance by the buyer in connection with the payment for the items purchased. We reserve the right to check whether a buyer is duly authorized to use certain payment method, and may suspend the transaction until such authorization is confirmed or cancel the relevant transaction where such confirmation is not available.

Import and Customs

Buyers should make sure that they can lawfully import the item into the buyer's country before purchasing the item. Buyers may be subject to import duties and taxes, which are levied once a shipment reaches the buyer's country. In principle, additional charges for customs clearance must be borne by the buyer if not specified otherwise in the item detail page explicitly. Customs policies vary widely from country to country--please contact your local customs office for further information. Your privacy is important to us, and we care how information about your order is used and shared, however, international buyer should be aware that cross-border shipments are subject to opening and inspection by customs authorities. Also, the company or sellers may provide certain order, shipment, and product information to our or their international carriers, and such information may be communicated by the carriers to customs authorities to facilitate customs clearance and compliance with local laws. Customs authorities require us or sellers to state the value of the purchased item directly on the package.


On receipt of the payment from the buyer, the Company shall instruct the seller to take necessary actions for delivery and the seller should ship and enter delivery information. Sellers shall take all reasonable actions for buyers to receive purchased items within the time period specified by the seller on the item detail page. If a seller fails to deliver the purchased item within such period or the item was not received by the buyer due to a reason not attributable to the buyer (such as delivering to the wrong address), the seller shall bear all liabilities relating thereto. If any transaction is cancelled due to a reason attributable to the seller (e.g. non-delivery of the purchased items), the Company may take actions against the seller. The Company may at its option provide overseas delivery service and other services related to delivery in association with third-party service providers.

Cancellation, Return and Refund

Buyers may cancel purchases at any time before shipment. Once shipped, purchases will be subject to return process rather than cancellation process. With respect to return-related matters, relevant laws and regulations shall prevail over the terms and conditions suggested by sellers.

Return costs shall be borne by the party attributable to the return request, such as:

For overseas purchases, return attributable to the buyer may not be practically possible due to high return costs. We or sellers take no responsibility and assume no liability for such cases. Upon completion of the cancellation or the return process, the Company shall refund the purchase by immediately cancelling the credit card transaction authorization in the case of payment by credit card.

Pricing and Seller Activities

The price of items for sale will be determined by the seller at his/her own discretion. Sellers may wish to take into consideration all relevant factors including but without limitation, Basic Fees, Margin Shipping Charge Fees and other service fees. Also the settlement amount (before deducting other service fees therefrom) payable to a seller for a sale will be determined by the seller at his/her own discretion based on the price of the items and Basic Fees. The price of an item and Shipping Charge shall include the entire amount to be charged to buyers such as sales tax, value-added tax, tariffs, etc. and sellers shall not charge buyers such amount additionally and separately. Sellers agree that the Company may at its discretion engage in promotional activities for and on behalf of sellers to induce transactions between buyers and sellers by reducing, discounting or refunding Basic Fees and other service fees, or in other ways. In no event, such adjustment of Basic Fees and other service fees will affect the originally determined settlement amount payable to sellers. The final actual price that buyers will pay will be the price that such adjustment is applied to. Sellers shall issue receipts, credit card slips or tax invoices to buyers on request, if such issuance is required under the laws of Singapore, and sellers agree that the Company may issue such receipts or tax invoice under the name of the seller for and on behalf of the seller.

International Listing, Distribution and Marketing

Sellers may list and market their items on global Marketplace for international or cross-border trading and it is important that all listings and transactions comply with applicable laws. Sellers are responsible for ensuring that their transactions are lawful in both the country of the seller and the country of the buyer. We strongly encourage sellers to learn about the laws of their own country as well as the countries where they plan to do business. Sellers should make sure that the item they're selling are lawful outside of the country where they live and also make sure that they can lawfully import the item into the buyer's country before sending the item. Sellers should discuss possible export and/or import problems with potential buyers, do careful research, and hire an expert if necessary to make sure that all transactions comply with all applicable laws.

Sellers may help ensure compliance with applicable laws by following these listing practices:

Service Fees

Joining this Marketplace is free, we do not charge buyers any fees for purchasing and bidding on listed items and we do not charge sellers any insertion or listing fees. We do charge sellers fees for completed transactions such as Basic Fee and Shipping Charge Fees and other service fees for marketing and promotion features. All service fees are subject to GST and other taxes by applicable laws and regulations and the Company will charge sellers such GST and other taxes additionally. Sellers agree that service fees and taxes may be paid by deducting from the purchase price paid by buyers. The Company shall issue receipts or tax invoices for service fees paid by sellers on a monthly basis.

Settlement & Deductions

Sellers shall submit personal/business identification information such as a copy of NRIC, passport or the certificate of incorporation and bank account information together with a document as evidence that the bank account is owned by and in the name of the seller within 2 weeks from the date of seller registration. Sellers shall not claim against the Company for damages, including outstanding payment of settlement amounts, resulting from delay of submission of such identification and bank account information. The amount payable by the Company to the seller for any transactions through our Marketplace (the "Settlement Amount") will be calculated by subtracting all service fees or product cost from the amount paid by the buyers. The Settlement Amount shall be deposited into the sellers designated bank account in 2 weeks in principle after the date on which delivery is completed, together with Shipping Charge (after deducting Shipping Charge Fee), if applicable, paid by buyers. The Company may at its discretion curtail the term based on seller's performance. We may deduct from the Settlement Amount any expenses or loss to the Company due to sellers. To protect against the risk of liability, payments of the Settlement Amount may be subject to holds at our discretion. We may deduct from the Settlement Amount the cost of goods if the seller is reselling items from our central reservoir of inventory sourced by bbnb.

Content Integrity, copyright and right of use

You may post feedbacks, comments, reviews, photos and other content; submit suggestions, ideas, questions, or other information, so long as it is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam" You may not use false e-mail addresses, impersonate any person or entity, or otherwise misleading contents. The Company reserves the right (but not the obligation) to remove or edit such content. If you do post content or submit material, and unless we indicate otherwise, you are deemed to have granted the Company a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You are deemed to have granted the Company and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; and that you will indemnify the Company for all claims resulting from content you supply. The Company has the right but not the obligation to monitor and edit any activity or content. The Company takes no responsibility and assumes no liability for any content posted by you or any third party.

Other Businesses

Parties other than the Company operate stores, provide services, sell products or list advertisement on this Marketplace, and this site may link to sites of affiliated companies and certain other companies. The Company is not responsible for examining or evaluating, and does not warrant the products of such business or individual or the content of their web sites. The Company does not assume any responsibility or liability for the actions, product and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.


If you have a dispute with one or more users, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.


You will indemnify and hold bbnb (and our officers, directors, agents, subsidiaries, joint ventures, affiliates and employees), harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.

No Warranties

You will not hold the Company responsible for other users' content, actions or inactions, or items they list, including things they post. You acknowledge that we provide an electronic marketplace for buyers and sellers and arranges transactions between such buyers and sellers. The Company is responsible for operating and managing its Marketplace and makes reasonable efforts in order to maintain efficient services. We do not transfer legal ownership of items from the seller to the buyer. Unless the buyer and the seller agree otherwise, the buyer will become the item's lawful owner upon physical receipt of the item from the seller. We cannot guarantee continuous or secure access to our services, and operation of the Marketplace may be interfered with by numerous factors outside of our control. Accordingly, to the extent legally permitted, we exclude all implied warranties, terms and conditions. We are not liable for any loss of money, goodwill, or reputation, or any special, indirect, or consequential damages arising out of your use of our Marketplace and services. All materials, information, software, products, services and other content contained in this marketplace, or obtained from a linked site is provided to the user "as is" without warranty or conditions of any kind, whether express or implied, including, but not limited to, the implied warranties or conditions of merchantability and fitness for a particular purpose, title, non-infringement, security or accuracy. The company has made reasonable efforts to post current and accurate information on this marketplace; however, the company assumes no responsibility for any errors, omissions or inaccuracies whatsoever in the information provided in this marketplace. Under no circumstances will the company be liable for any loss or damage caused by the user's reliance on information obtained through this marketplace. It is the user's responsibility to evaluate the accuracy, completeness and usefulness of any information provided, and use of this marketplace is solely at the user's own risk. Some jurisdictions do not allow the exclusion of certain warranties, so the above limitations or exclusions may not apply to some users.

Limitation of Liability

The user specifically agrees that the company shall not be responsible for unauthorized access to or alteration of your transmissions or data, any material or data sent or received or not sent or received, or any transactions entered into through this marketplace. The user specifically agrees that the company is not responsible or liable for any threatening, defamatory, obscene, offensive or illegal content or conduct of any other party or any infringement of another's rights, including intellectual property rights. The user specifically agrees that the company is not responsible for any content sent using the communication services and/or included in this site by any third party. In no event shall the company be liable for any special, incidental, indirect, punitive or consequential damages of any kind, or any damages whatsoever, whether in contract, tort, strict liability or otherwise, (including without limitation, those resulting from: (1) reliance on the materials presented, (2) costs of replacement goods, (3) loss of use, data or profits, (4) delays or business interruptions, (5) and any theory of liability) arising out of or in connection with the use of, or inability to use this marketplace, whether or not the company has been advised of the possibility of such damages.

No Agency

No agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this User Agreement. No agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended, exists or is created between the Company and any buyer or seller.


Except as explicitly stated otherwise, any legal notices shall be served on Beds Books & Butters Pte. Ltd., Singapore via registered mail, to 29 Taiseng Avenue, #03-19 Singapore 534 119 (in the case of the Company) or to the email address you provide to us during the registration process (in your case). Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you legal notice by mail to the address provided during the registration process. In such case, notice shall be deemed given four days after the date of mailing unless otherwise required by law.

Applicable Law and Jurisdiction

By visiting this Marketplace, you agree that the laws of Singapore, without regard to principles of conflict of laws, will govern this User Agreement and any dispute of any sort that might arise between you and the Company. The courts of Singapore will have non-exclusive jurisdiction over any legal action or the proceedings against the Company arising out of, with respect to, or in connection with any disputes over this User Agreement and disputes between Users.


If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this Agreement. We may amend this Agreement at any time by posting the amended terms on this site. Except as stated elsewhere, all amended terms shall automatically be effective 14 days after they are initially posted. This Agreement may not be otherwise amended except in a writing signed by you and us. This Agreement sets forth the entire understanding and agreement between us with respect to the subject matter hereof.

Acceptance of all policies, terms and conditions

Before you become a member of the Marketplace, you must read and accept all of the terms and conditions in, and linked to, this User Agreement and Privacy Policy. By accepting this User Agreement, you agree that this User Agreement and Privacy Policy will apply whenever you use our Marketplace and services, or when you use the tools we make available to interact with our Marketplace and services.